Privacy Policy

1. Introduction

Golden Visa Italy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services related to the Italy Investor Visa program.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this Privacy Policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Identity Information: Passport details, date of birth, nationality
• Financial Information: Bank statements, proof of funds, income documentation (collected only when necessary for visa application services)
• Application Information: Information provided in visa application forms, investment preferences, family member details
• Communication Records: Correspondence with us via email, phone, or contact forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide advisory services related to the Italy Investor Visa program
• To process and manage visa applications
• To communicate with you about our services, respond to inquiries, and provide customer support
• To send you relevant information about the Italy Investor Visa program (with your consent)
• To improve our website, services, and user experience
• To comply with legal obligations and regulatory requirements
• To prevent fraud and ensure security
• To analyze website usage and trends

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations when providing advisory services
• Consent: When you have provided explicit consent for specific processing activities
• Legal Obligation: To comply with applicable laws and regulations, including immigration and financial regulations
• Legitimate Interests: To improve our services, prevent fraud, and ensure website security

5. Information Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party service providers who assist us in operating our website and providing services (e.g., IT services, legal advisors, translation services)
• Government Authorities: Italian immigration authorities and other relevant government bodies as required for visa application processing
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with any merger, sale, or transfer of assets

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Secure document storage and disposal procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Application-related data: Retained for the duration of the application process and as required by Italian immigration regulations
• Marketing communications: Until you opt out or withdraw consent
• Legal and regulatory requirements: As required by applicable laws (typically 5-10 years for financial and immigration records)

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request limitation of processing in certain circumstances
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within one month, or as required by applicable law.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA), including Italy, the United Kingdom, and other jurisdictions where our service providers operate. We ensure that appropriate safeguards are in place to protect your data, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.